Our Story: From Conflict to Connection
The Beginning
When Markus and I met over 25 years ago, we had no idea how our individual backgrounds would shape our relationship. Markus, the youngest of four, grew up with love and optimism but struggled with emotional expression. I came from a loving but unstable environment, grappling with trust issues and traumatic experiences.
The Struggle
As our life together unfolded, we found ourselves caught in seemingly unresolvable conflicts. Despite individual therapy, couples counseling, and endless research, we couldn't bridge the gap between us. At times, we felt hopeless.
The Turning Point
Everything changed when we discovered Pivot. We knew Lori Jean, the founder, for over 20 years and had witnessed her personal transformation. Intrigued, we dove into Pivot, a curriculum which was developed over twelve years in a clinical setting.
Pivot offered us:
A deeper understanding of how our past shaped our present
Tools to manage our emotions and communicate effectively
A path to rebuild trust and strengthen our connection
Get to Know Us
Take a minute or a full 45 minutes to hear more about how Pivot has changed our relationship and hear from the founder of Pivot Lori Jean Glass. Here you will get some insight into how Pivot works and who we are.
Our Transformation
As we were deepening our own relationship through Pivot, the world changed dramatically with the onset of COVID-19 in 2020. This global crisis became a catalyst for our personal and professional growth. Everything changed for us!
We made the bold decision to fully immerse ourselves in the Pivot methodology:
We underwent intensive training with Lori Jean and her team of experienced clinical therapists.
We learned to apply Pivot's principles not only to our own relationship, but to guide others through their challenges.
Our personal experiences with relationship struggles, combined with our newfound expertise in the Pivot approach, equipped us with a unique perspective to help other couples.
This period of upheaval ultimately led us to a new shared purpose: becoming Pivot coaches ourselves. We transformed our personal journey into a professional calling, dedicated to helping other individuals and couples navigate their own paths to stronger, more fulfilling relationships.
Our Mission
Today, we bring our personal journey, professional training, and Pivot methodology to help both individuals and couples:
Discover the underlying patterns driving personal and relationship challenges
Cultivate self-compassion first, creating the foundation for genuine empathy toward others
Communicate needs and boundaries clearly while remaining open to others' perspectives
Develop the courage to show up authentically in all relationships
Build resilience through individual growth that strengthens connections with others
We're forever grateful to Lori Jean and the Pivot team for giving us the tools to transform our own relationship and the opportunity to help others experience similar breakthroughs, whether working on themselves individually or within a partnership.
Your journey to a stronger, more connected relationship starts here.

“My experience with Pivot was nothing short of amazing. While we discussed my past and the messages I onboarded as a child, adolescent, and young adult, our sessions weren’t focused on what was wrong. Instead, we focused on how to move forward and apply the tools of a healthy adult. I am much more confident, and I now choose how to live my life instead of living on autopilot based on early onboarded messages. I now have control over my life, and my relationships with my wife and kids have never been better.”
—Aaron